At Antis Store, customer satisfaction stands at the core of our business. We strive to ensure that every antivirus product you purchase meets your expectations in performance, authenticity, and usability. However, we understand that digital products may occasionally require refunds under specific conditions.

  1. Eligibility for Refunds
    Refunds are only applicable for antivirus software purchased directly from our website, (Domain Name). To qualify, you must request a refund within 7 days of purchase, provided the product key has not been activated or downloaded.
  2. Non-Refundable Cases
    We cannot process refunds for products that have been activated, registered, or used in any capacity. Additionally, once a digital license key has been emailed or displayed, it is considered delivered and non-returnable.
  3. Refund Process
    To initiate a refund, please contact our customer support team with your order number and reason for return. Once verified, your refund will be processed within 7–10 business days via the original payment method.
  4. Incorrect or Duplicate Orders
    If you accidentally purchased multiple licenses or an incorrect product, reach out to our support team immediately before activation. We’ll review your case and assist with replacement or refund wherever applicable.
  5. Faulty or Invalid Keys
    In the rare event that your license key doesn’t work, we’ll verify the issue and replace it at no extra cost. If replacement isn’t possible, a full refund will be issued.
  6. Cancellations
    Orders can be canceled before license delivery. Once a license key has been issued, standard refund conditions apply.

Our refund policy is designed to be fair, transparent, and customer-friendly. At Antis Store, we value your trust, and we’re committed to providing digital solutions that inspire confidence and deliver real security.